Privacy Policy
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“I’m amazed at the difference! After our air duct cleaning, the dust in our living room almost vanished and our allergies improved. The San Antonio Carpet Cleaning team was punctual, professional, and very thorough. They even showed us before-and-after photos of inside the ducts. Highly recommend their duct cleaning service!”
Effective Date: 01 October 2015
Last Updated: 25 September 2025
San Antonio Carpet Cleaning (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sacarpetcleaning.com
or use our services.
By using our website or booking services, you agree to the practices described in this Privacy Policy.or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, and payment details when you book our services.
- Service Information: Location of service, property details (e.g., flooring or upholstery type), and customer preferences.
- Payment Information: Credit/debit card details or other billing information (processed securely via third-party payment providers).
- Technical Information: IP address, browser type, operating system, and usage data collected automatically when you use our website.
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide and complete cleaning services.
- To confirm bookings, send reminders, and communicate with you.
- To process payments and manage billing.
- To improve our website, services, and customer experience.
- For marketing purposes (e.g., promotions or service updates), where permitted by law.
- To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party companies who assist in payment processing, IT support, or marketing.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to:
- Enhance website functionality.
- Analyze site traffic and usage trends.
- Remember user preferences.
You may disable cookies through your browser settings, though some site features may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. While we strive to use industry-standard safeguards, no method of transmission or storage is 100% secure.
6. Data Retention
We keep personal information only as long as necessary for service delivery, legal obligations, or legitimate business purposes.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Opt-out of marketing communications at any time.
- Restrict or object to certain processing activities.
To exercise your rights, please contact us (see Section 10).
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us so we can delete it.
9. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
